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Clubhouse features

Financing, management and administration

The international clubhouse program guidelines define the clubhouse model for rehabilitation. The guidelines are adopted by consensus of the worldwide clubhouse community. The principles expressed in these guidelines form the basis of the success of the clubhouse community in supporting people with mental disabilities to avoid hospitalization while at the same time achieving social, economic, educational and vocational goals.

The guidelines also serve as a "declaration of rights" for the members and an ethical guidance for employees, the board and management. The guidelines emphasize that a clubhouse is a place that offers its members respect and opportunities. The guidelines form the basis for the quality assessment of the clubhouse, through the certification process conducted by The International Center for Clubhouse Development (ICCD).

Every two years, the guidelines are reviewed by the worldwide clubhouse community, and modified where necessary. The process is coordinated by The Standards Review Committee of the ICCD, consisting of members and co-workers from the ICCD Certified Clubhouses worldwide.

1. Membership is voluntary and without time limit.

2. The clubhouse has control over the intake of new members. Membership is open to anyone who has or has had a mental health problem, unless the person poses a significant and current threat to the general security of the clubhouse community.

3. Members themselves choose how to use the clubhouse and which employees they will work with. There are no agreements, contracts, timetables or rules for the purpose of forcing members to participate.

4. All members have equal access to all clubhouse offers, regardless of diagnosis or function level.

5. Members participate at their own request in the preparation of all documentation relating to their own participation in the clubhouse. All such documentation must be signed by both the member and the employee.

6. Members have the right to immediately return to the clubhouse community for shorter or longer periods of absence, unless their return constitutes a threat to the clubhouse community.

7. The clubhouse provides an active member contact - reach out - to non-meeting members who are about to isolate themselves or who are being admitted.

8. All meetings in the clubhouse are open to both members and employees. There are no formal meetings for only members or only employees, where the operation of the clubhouse or membership matters is discussed.

9. The number of employees is sufficient to be able to engage the members, but no more than that the operation of the clubhouse becomes impossible without the members' participation.

10. Clubhouse employees are generalists. All employees share responsibility for work, housing, evening, weekend and holiday programs, and responsibility for the work units. Clubhouse employees do not share their time between the clubhouse and other significant work responsibilities. (Which makes the relationships between members and employees difficult).

11. The responsibility for the operation of the clubhouse lies with members and employees and ultimately with the general manager. Central to this responsibility is to engage members and employees in all parts of the clubhouse operation.

12. The clubhouse has its own identity which involves its own name, postal address and telephone number.

13. The clubhouse is located in its own premises. It is separate from all forms of psychiatric treatment facilities or institutions, and cannot be combined with activities other than the clubhouse. The clubhouse is decorated to suit the work-oriented day. It should at the same time be attractive, appropriate in size and give an experience of respect and dignity.

14. All clubhouse premises are available to members and staff. There are no rooms only for employees or only for members.

15. The work-oriented day engages members and co-workers, side by side, in the running of the clubhouse. The clubhouse focuses on resources,
abilities and skills, therefore, the work-oriented day is incompatible with the existence of outpatient clinics, day centers or therapies within the clubhouse.

16. Work done in the clubhouse is solely work that has arisen as a result of the operation or further development of the clubhouse. Work for
external persons or businesses, paid or unpaid, shall not be accepted as work in the clubhouse. Members are not paid for the work they do at the clubhouse, and there is no form of artificial reward system

17. The clubhouse is open at least five days a week. The work-oriented day corresponds to a normal working day.

18. The clubhouse is organized in one or more work units, which have sufficient staff, members and meaningful tasks to maintain a full and engaging work-oriented day. The work meetings are held to promote social relations, as well as to organize and plan the day's work.

19. All work in the clubhouse is designed to help members achieve self-respect, meaning, and confidence. The work is not meant to be specific work training.

20. Members have the opportunity to participate in all work at the clubhouse, including administration, research, membership intake and introduction, member contact, employment, training and evaluation of staff, information and information work, counseling and evaluation of clubhouse effectiveness.

21. The Clubhouse gives its members the opportunity to return to paid work by offering: transitional work, support work and ordinary work, the clubhouse does not offer work to members through internal workplaces, separate clubhouse activities, or protected jobs.

transitional Employment

22. The clubhouse offers its own transition work program as a membership right. This gives members the opportunity to work in workplaces in the business sector. As a special feature of the clubhouse model's transitional work program, the clubhouse guarantees temps of members' absence. In addition, the transition work program builds on the following basic criteria:

a. The desire to work is the most important criterion for getting transitional work.

b. The possibility of a transitional work is independent of whether one has succeeded or not in previous placements.

c. The members work at the employer's place of work.

d. Members are paid according to current rates with guaranteed minimum wage and are paid directly by the employer.

e. Transitional workplaces shall include a wide variety of different businesses.

f. Transitional work is part-time and time-limited, usually 15 to 20 hours a week and with six to nine months duration.

g. Selection and training of members for transitional work is the responsibility of the clubhouse and not the employer.

h. Clubhouse members and associates prepare reports on members 'transitional work to appropriate agencies that require information on members' benefits / benefits.

i. Transitional workplaces are administered by employees and members of the clubhouse, not by their own specialists in transition work.

j. There are no transitional workplaces at the clubhouse. Transitional workplaces at government agencies must be located outside the clubhouse and satisfy all criteria above.

Work with support and ordinary work

23. The Clubhouse offers support and regular work programs to support members in securing, maintaining and improving their employment relationships. The clubhouse program for Work with Support is characterized by the clubhouse keeping in touch with members who are in work and their employers. Members and employees work together on what form and content the support should have, how often - and where it should take place.

24. Members who have regular work still have access to all the clubhouse's
offer. This includes assistance in applying for benefits / benefits, assistance in housing issues support for health, legal, financial and personal challenges, as well as the right to participate in evening and leisure programs.

25. The Clubhouse supports the members in achieving their professional and educational goals by helping them leverage various adult education opportunities. Where the clubhouse offers internal training, members' ability to teach and guide will be used extensively.

26. The clubhouse is located in an area that ensures access to public transport both to and from the clubhouse and the transitional workplaces. The clubhouse provides good options when access to public transport is limited.

27. Help with public support schemes is provided by members and staff at the clubhouse. Assistance in connection with public support schemes is a central part of the work units' tasks at the clubhouse. This includes help for public benefits, housing, guidance, promotion of a healthy lifestyle, as well as assistance in finding high quality medical, psychological, pharmacological and drug treatment services.

28. The Clubhouse provides assistance, activities, and opportunities designed to help members develop and maintain a healthy lifestyle.

29. The Clubhouse is committed to providing a varied offering of safe, decent, affordable and independent residences to all members. The clubhouse has access to a housing program that meets these requirements. If this is not possible, the clubhouse develops its own housing program. Clubhouse housing program has the following minimum requirements:

a. Members and employees manage the housing program together.

b. Members living in a home do so at their choice.

c. Members choose the location of the residence and who they want to live with.

d. Rules and procedures are prepared in accordance with the clubhouse culture otherwise.

e. The degree of support is adjusted according to the member's needs.

f. Members and employees actively support members to keep their homes, especially during periods when the member is hospitalized.

30. The Clubhouse regularly performs an objective evaluation of the clubhouse's effectiveness.

31. Daily manager, members, co-workers and other relevant persons participate in a two or three week training program in the clubhouse model, at a certified training base.

32. The clubhouse has leisure and social programs in the afternoons and weekends. Holidays are celebrated on the day in question.

33. The clubhouse has an independent board, or if it is affiliated with an organization, a separate council. The board or council consists of people who can offer the clubhouse: financial and legal advice, support and guidance in relation to public treatment and support schemes, as well as development of job opportunities for the members.

34. The clubhouse prepares and follows up its own budget, approved by the board or council prior to the budget year. The budget is routinely controlled throughout the year.

35. The employees' salary level is competitive with similar positions within mental health work.

36. The clubhouse has support from the health and social authorities and has all necessary approvals and permits. The clubhouse collaborates with people and organizations that can promote the clubhouse's activities in society.

37. The Clubhouse holds open forums and has procedures that enable members and employees to participate actively in decision making, usually by consensus, in the management, design of goals, and future clubhouse development.


International Center for Clubhouse Development ©
Norwegian translation 2003 at Fontenehuset in Oslo.
Last revised 2017 © at Fontenehus Norge